Question 1

Can you bill my insurance company directly?

Accepted Answer

I don't bill insurance directly, but I provide detailed receipts after each session that you can submit to your insurance company for reimbursement. Check with your provider to confirm your coverage.

Question 2

What should I expect in my first session?

Accepted Answer

In our first session, we'll talk about what's bringing you in, what you hope to get from therapy, and start getting to know each other. I'll ask questions, you'll share what feels comfortable to share, and we'll start building from there. Therapy is just a conversation where we explore what's going on for you and work together to figure out what helps. You're in control of what you share and how fast we go.

Question 3

How does online therapy work?

Accepted Answer

We meet via secure, encrypted video call using Colib, a Canadian platform built specifically for healthcare. You'll need a private space where you can speak openly, a reliable internet connection, and a device with a camera and microphone (computer, tablet, or phone all work). I'll send you a link before each session. You click the link at your appointment time, and we meet virtually. It's simple, secure, and research shows it's just as effective as in-person therapy for most concerns.

Question 4

How will I know if therapy is working?

Accepted Answer

We'll check in regularly about your goals and what's shifting for you. Progress isn't always linear, and sometimes things feel harder before they feel easier. You should feel like we're moving somewhere meaningful, like you're understanding yourself better, or like something is loosening or changing. If you're not sure therapy is helping, tell me. We can adjust our approach or explore what's not working.

Question 5

What happens in the free consultation?

Accepted Answer

The consultation is a brief 15-minute video call where we talk about what's bringing you to therapy and whether we might be a good fit. This isn't therapy itself, just a chance to see if we connect. You can get a feel for my approach, ask any questions you have about how I work, and see if it feels right to move forward.

Question 6

How do I book my first session?

Accepted Answer

Start with a free 15-minute consultation. You schedule a consultation through my scheduling link,(https://www.colib.io/Booking/innerrhythmtherapy) and we'll have a brief video call to see if we're a good fit. No pressure, no commitment.

Question 7

How much does counselling cost?

Accepted Answer

Sessions are $140 per 50-minute session. Payment can be made by credit card or by e-transfer.

Question 8

What is your cancellation policy?

Accepted Answer

I require 48 hours notice for cancellations.

Appointments cancelled with less than 48 hours notice will be charged the full session rate.

Clients who arrive more than 15 minutes late to session are considered a no show and charged the full session rate.

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